What services do you offer?
We provide a compassionate team of registered nurses, home health aides, and certified nursing assistants who deliver personalized care right to your doorstep. Our services include In-Home Nursing, Elder Care, Post-Partum Support, and Medical Staffing, all tailored to enhance comfort and health at home
Are you licensed and accredited?
Absolutely! We're proud to be licensed by the state with the Agency for Health Care Administration (AHCA) and accredited by the esteemed Joint Commission, guaranteeing top-notch quality in our services.
What are the qualifications and experience of your staff?
Our team is handpicked for their excellence and dedication. Each member undergoes rigorous background checks and extensive training. Rest assured, they're all up-to-date with licenses, CPR certifications, and other essential qualifications.
Do you accept my insurance?
Currently, we exclusively accept private pay. However, we offer competitive rates that ensure affordability without compromising on the quality of care.
How do you ensure continuity of care?
We understand the importance of consistency in care. While we strive to maintain the same caregiver for each patient, our dedicated case management team ensures seamless communication and coordination among the entire care team.
What is your availability?
We're here for you 24/7! Whether it's a routine check-in or an emergency, our team is just a call away. Our office hours are Monday through Friday, 9 am to 5 pm, but rest assured, we're on-call round the clock for any urgent needs.
How do you handle emergencies?
Your safety is our priority! Our on-call service operates 24/7, ready to address any emergencies promptly and efficiently.
Can you provide references or testimonials?
With over 15 years of experience in home health, we're humbled by the countless testimonials highlighting the exceptional care and support we've provided to our clients and their families.
What is the process for creating and updating the care plan?
Upon admission, a compassionate registered nurse collaborates with you and your family to craft a personalized care plan. This plan is regularly updated to reflect any changes in your condition, ensuring you receive the best care possible. Plus, our HIPAA-compliant EMR keeps everything up-to-date in real-time for seamless communication.
How do you ensure patient safety and privacy?
Your safety and privacy are paramount to us. Our experienced RNs conduct thorough evaluations of your home to create a customized safety plan. Additionally, our staff undergoes rigorous HIPAA training to ensure compliance and uphold your privacy at all times. Rest easy knowing you're in good hands with Axis Health Care Services!