Non Discrimination Notice
Axis Health Care Services Inc. complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, sex, age, disability, or any other status protected by applicable law.
Axis Health Care Services Inc. does not exclude people or treat them differently because of a protected characteristic.
Communication Assistance for Individuals With Disabilities
Axis Health Care Services Inc. provides appropriate auxiliary aids and services when necessary to ensure effective communication with individuals with disabilities.
These services may include:
• Qualified sign language interpreters
• Written information in accessible formats
• Large print materials when appropriate
• Other communication assistance necessary to provide effective access to our services
These services are provided free of charge when required by law.
Federal civil rights requirements may require health care providers receiving federal financial assistance to provide appropriate auxiliary aids and services so communication with individuals with disabilities is as effective as communication with others.
Language Assistance
Axis Health Care Services Inc. provides language assistance services to individuals with limited English proficiency when necessary to provide meaningful access to our health care services.
Language assistance may include:
• Qualified interpreters
• Telephone or video interpretation services
• Translation of important written information when appropriate
Language assistance services required by law are provided free of charge.
You are not required to provide your own interpreter.
HHS requires covered entities to take reasonable steps to provide meaningful access to individuals with limited English proficiency.
Español
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También se encuentran disponibles ayudas y servicios auxiliares apropiados para proporcionar información en formatos accesibles.
Para solicitar asistencia, comuníquese con:
Axis Health Care Services Inc.
Phone: (305) 824 8802
Email: pcg@axishcs.com
Requesting Assistance
If you need an interpreter, accessible communication format, auxiliary aid, or other assistance to access Axis services, please contact:
Axis Health Care Services Inc.
Phone: (305) 824 8802
Email: pcg@axishcs.com
Please inform us of the type of assistance you need.
Filing a Grievance
If you believe Axis Health Care Services Inc. has failed to provide appropriate communication assistance, language assistance, or has discriminated against you, you may contact:
Axis Health Care Services Inc.
Phone: (305) 824 8802
Email: pcg@axishcs.com
You may also file a civil rights complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue SW
Washington, DC 20201
Phone: 1 800 368 1019
TDD: 1 800 537 7697
Complaints may also be submitted through the HHS Office for Civil Rights Complaint Portal.
No Retaliation
Axis Health Care Services Inc. will not retaliate against an individual for requesting language or disability assistance, raising a civil rights concern, or filing a complaint.
Agency Information
Axis Health Care Services Inc.
Florida Licensed Home Health Agency
AHCA License #: 299994087
Serving Miami Dade and Monroe Counties